- Log in to VIPcontrol.
- Click on the My Services option on the top-left of the page > Web Hosting from the menu below.
- Click the Manage button for the hosting service that you wish to edit.
- Select the External MySQL Access option under Configuration on the left side of this page.
- Click the Add IP Address button under External Database Access.
- Add a New IP Address - please complete this with the correct IP to provide access through our firewall.
- Once you have allowed your IP Address access through your VIPcontrol, you will also need to perform an update within cPanel.
- When you log into cPanel, you will need to click the Remote MySQL icon.
- Add your IP Address to this page to establish access on the database side.