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What spam filtering is available on my service?
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Email Hosting
Dedicated Email Hosting vs cPanel Email Hosting
Differences between IMAP and POP
How many emails can I send per hour?
What is the size limit on emails I can send?
Can I get an email containing my service details?
Email Software
Dedicated Email Hosting
cPanel Email Hosting
Free up email storage using Email Disk Space in cPanel
Importing and exporting emails using Roundcube
Accessing Webmail for your cPanel hosted emails
Modifying the inbound spam filter in cPanel
What spam filtering is available on my service?
Blacklist email addresses in cPanel
Setting up a catch-all email address in cPanel
Setting up an auto-responder for cPanel email accounts
Setting up email forwarding in cPanel
What is the system default email account inside cPanel?
Restoring an email account or email data using Acronis Backup
Retrieving email setup information for a cPanel hosting service
Email Migrations
How-to's & Troubleshooting
Microsoft 365
Microsoft 365 products
Transferring an existing Microsoft 365 tenant to VentraIP Australia
Verify a Domain for Use with Microsoft 365
How do I modify the Microsoft 365 license for my email address?
Cancel a Microsoft 365 service
Google Workspace
Getting Started with Google Workspace
Completing Google Workspace domain validation
Setting up Google Workspace MX records
Creating new Google Workspace users
Adding a new user to your Google Workspace service
Google Workspace support resources
Using the Google Workspace Data Migration tool for emails
Resetting the Admin password for Google Workspace accounts
Transferring an existing Google Workspace service to VentraIP
Adding domains or alias domains to your Google Workspace account
Cancelling a Google Workspace service
Email Hosting
cPanel Email Hosting
What spam filtering is available on my service?
The VentraIP network is configured to assist with spam prevention with a great level of importance. Our base spam protection methods in place include:
Realtime Black Lists (RBL) checking to reject email from known spam sources.
Software firewall blocking of known email abusers at a server level.
Hardware firewall blocking of known email abusers and spam signatures at a network level.
SPF checking for email source trust verification.
Outbound spam filtering through
SpamExperts
.
Inbound spam filtering through
SpamExperts
(Dedicated Email Hosting only).
Apache SpamAssassin inbound spam filtering (Web Hosting only).
Modifying the inbound spam filter in cPanel
Blacklist email addresses in cPanel
Assistant
Responses are generated using AI and may contain mistakes.