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All of our new hosting and Business plan backups are taken automatically by an application named Acronis. Even though this is in place, we still strongly recommend that all clients take and store their own backups on a remote host or local computer. These backups are stored on an external server so that they are fully redundant. These backups do not contribute to the cPanel user’s Disk Space usage.

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Backup Retention

Your plan type will influence how frequently the restore points will be available and how you access them as per the below: Our Entry, Growth, Professional, and all Select Hosting plans will hold on the following backups:
  • Hourly: Backups every hour for the past 12 hours
  • Daily: Daily backups from the past 3 days
  • Weekly: One backup per week for the past 4 weeks
  • Monthly: One backup for the current month
Our Legacy Reseller plans will hold on to the following backups:
  • Daily: Daily backups from the past 3 days
  • Weekly: One backup per week for the past 4 weeks

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How To Restore A Backup

We have separate guides on how to restore backups.
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