A Server Management Job is an agreed work order for system changes or upgrades to your Self Managed Virtual Private Server for a once-off fee. These Jobs can be used for anything within our scope of support, including but not limited to:
  • cPanel updates/changes
  • Web server troubleshooting and configuration
  • CloudLinux/CageFS setup
  • PHP Version updates or problems
  • MySQL issues
  • Email-related issues
Our team can advise if it’s something we can assist with while confirming the Management Job. A Server Management Job can cover multiple issues in one task. For example, if you wanted cPanel, MySQL, and PHP upgraded to their latest versions, we can cover that in a single job. Once a Server Management Job has been confirmed, it is not possible for you to add additional tasks. This will require purchasing a new Server Management Job. Our support team will work with you to confirm exactly what you would like completed prior to starting the job. Please be aware that our team can only assist with the server-configuration side of things and cannot assist with anything related to website development. Further to that, we are only able to support anything that is officially supported by cPanel. For anything not officially supported by cPanel, you will need to seek assistance from a third-party Server Administrator.