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  • Email Hosting
    • Dedicated Email Hosting vs cPanel Email Hosting
    • Differences between IMAP and POP
    • How many emails can I send per hour?
    • What is the size limit on emails I can send?
    • Can I get an email containing my service details?
    • Email Software
    • Dedicated Email Hosting
    • cPanel Email Hosting
    • Email Migrations
    • How-to's & Troubleshooting
      • How can I reset my email password?
      • Set up free email forwarding using VIPcontrol
      • How to pipe an email to a script
      • Troubleshooting a 'max defers and failures per hour' error
      • How to obtain email headers in Axigen webmail
      • Importing and exporting emails using Horde
      • Emails sent from my cPanel service are not being delivered
      • How can I find the email headers for an email?
      • TLS supported email software applications
      • Troubleshooting issues sending to Hotmail and other popular email providers
      • Troubleshooting missing Sent items after moving to a new server
      • Ensuring your email app is using a secure TLS connection
      • Ensuring Gmail is connected to your VentraIP email account securely (TLS)
      • Updating your Spark email software settings to use TLS
      • Connecting securely (TLS) to an email account using iOS Mail
      • Connecting securely (TLS) to an email account using Mac Mail
      • Connecting securely (TLS) to an email account using Outlook 2013-2016
      • Connecting securely (TLS) to an email account using Outlook for Mac
      • Connecting securely (TLS) to an email account using Thunderbird
    Microsoft 365
    • Microsoft 365 products
    • Transferring an existing Microsoft 365 tenant to VentraIP Australia
    • Verify a Domain for Use with Microsoft 365
    • How do I modify the Microsoft 365 license for my email address?
    • Cancel a Microsoft 365 service
    Google Workspace
    • Getting Started with Google Workspace
    • Completing Google Workspace domain validation
    • Setting up Google Workspace MX records
    • Creating new Google Workspace users
    • Adding a new user to your Google Workspace service
    • Google Workspace support resources
    • Using the Google Workspace Data Migration tool for emails
    • Resetting the Admin password for Google Workspace accounts
    • Transferring an existing Google Workspace service to VentraIP
    • Adding domains or alias domains to your Google Workspace account
    • Cancelling a Google Workspace service
    Email Hosting
    How-to's & Troubleshooting

    Ensuring your email app is using a secure TLS connection

    If you’re wanting to make sure your email software is connecting to an email account we host for you, you can follow the below guides to enable SSL/TLS encryption in your email software.
    • Connecting securely (TLS) to an email account using Outlook 2013-2016
    • Connecting securely (TLS) to an email account using Mac Mail
    • Connecting securely (TLS) to an email account using Thunderbird
    • Connecting securely (TLS) to an email account using Outlook for Mac
    • Connecting securely (TLS) to an email account using iOS Mail
    • Updating your Spark email software settings to use TLS (Mac OSX / iPhone)
    Troubleshooting missing Sent items after moving to a new serverEnsuring Gmail is connected to your VentraIP email account securely (TLS)
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